Conditions of use

By accessing the Extranet and using this site, you acknowledge and agree to comply with the following terms of use. Otherwise, you must not access this site.


The dealer has created a restricted-access Extranet which use is governed by these conditions.

This Extranet allows the user to access various aspects of his investment portfolio and, subject to explicit consent, to receive documents electronically.


"Dealer": Desjardins Financial Security Investments Inc.

"User": an individual who requests and is granted access to the Extranet.

"Extranet": a restricted-access Web site owned by the dealer relating to the user's investment portfolio to which he has access.


The user agrees to respect the rules of use and the other conditions relating to the Extranet described in the appropriate sections of this site.

The dealer may amend these rules of use and other conditions at any time. A written notice to this effect will be displayed the next time the user accesses the site. The user must accept the new version of these rules in order to continue having access to the Extranet.


The user must contact his mutual fund representative or exempt market representative to obtain an user ID and a password to be able to access the Extranet.

The user acknowledges that the use of his user ID and password constitutes sufficient proof of his identity and of his consent with respect to this agreement.

Access to the Extranet is a non-exclusive and non-transferable privilege granted by the dealer to the user.


This Extranet and the tools contain therein are the exclusive property of the dealer.

All information on this Extranet is the exclusive property of the dealer and is protected under copyright law. User may only copy its contents for his own personal use. No one may redistribute, reproduce, republish, store in any medium, retransmit or modify the information on this Extranet for commercial purposes without the dealer written authorization.

All trademarks and logos (including certain names, words, titles, drawings, illustrations and icons) appearing on the Extranet are trademarks or registered trademarks of the dealer or third parties and cannot be used without the written permission of the owner. Any unauthorized downloading, retransmission, copying or modification of the trademarks or Extranet content may be a violation of federal or other laws applying to copyright or trademarks and could result to legal action.

Content and Accuracy of the Information

This Extranet allows the user to have access to certain information regarding his investment portfolio, which is provided to him for information purposes only. The dealer reserves the right to modify and update this information at any time. All of the products and services appearing on the site are subject to the terms of the applicable agreements that govern them.

While the dealer endeavours to provide the most accurate information possible, it cannot guarantee nor ensure the currency, accuracy and completeness of this information.

User's Responsibility

The user is liable for any authorized or unauthorized action taken when his user ID and password are used to access the site. The user ID and password must in no case be disclosed to a third party, even on a temporary basis.

The user must immediately advise the dealer of any failure, anomaly or event that may threaten the security of the Extranet or of the loss of his user ID and password.

The user is responsible for keeping the original documentation regarding any changes he makes to the data found on the Extranet.

Accessibility, Functioning of the Site and DFS Investments Responsibility

Despite all the actions taken to provide accessibility and the proper functioning of the Extranet, the dealer cannot guarantee that the Extranet will be available, that it will meet the user's requirements, that access to the site will not be interrupted, that there will be no delays, failures, errors, omissions or losses of transmitted information, or that any viruses or other contaminating or destructive properties will not be transmitted thereby causing damage to the user's computer system.

The dealer shall not be liable to or responsible of any person for any harm, loss or damage (whether arising in contract, or as a result of any offence, negligence, or otherwise) that may arise directly or indirectly from the use of or inability to use the Extranet or the information it contains, or the malfunctioning of the Extranet, including any direct, indirect, special, consequential or third party damages. The dealer may terminate this Extranet itself or the user's access at any time and without notice.

Laws and Jurisdiction

This Extranet is governed by the laws of the province of Quebec. The parties agree to submit any dispute that arises or may arise between them with respect to the Extranet or the use thereof exclusively to Quebec authorities.


Any unprotected e-mail sent over the Internet may be intercepted or lost, and may also be altered. The dealer shall not be held liable to the user or to any person for any damage arising from the interception, loss or alteration of any e-mail that the user sends to the dealer or for any similar message sent by the dealer to him.

Hypertext Links

The links or references to other Websites are provided only for your convenience. The dealer does not verify these sites and bears no responsibility for these sites, the information contained therein, downloadable software or other features displayed thereon or for the products or services offered thereon.


Note: The masculine gender is used in this document for readability purposes, with no discrimination intended.